Digital transformation refers to the process of integrating digital technologies, strategies, and practices into various processes of a business or organization to enhance productivity, efficiency, and customer experience. It involves utilizing digital tools and platforms to streamline operations, automate processes, collect and analyze data, and enable effective communication and collaboration.
Digital transformation entails the adoption of emerging technologies such as cloud computing, artificial intelligence, Internet of Things (IoT), data analytics, and automation. It often involves reimagining business models, developing digital strategies, redesigning workflows, and upskilling or reskilling employees to leverage the power of digital technologies.
Digital Transformation is not a technology. It’s an an approach to stream line the process and adding excellence in day to day operations to move organization towards automation, more productivity and automating repetitive tasks, so that resources can be utilized towards other productive work.
Following are the few drivers / technology for Digital Transformation:
- Cloud Computing
- Mobile Platforms
- IoT
- Automation
- Artificial Intelligence and Machine Learning
- Analytics and Insights